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How Companies Are Winning on Customer Data During COVID-19
To survive the COVID-19 pandemic, companies have had to reassess their marketing strategies and adapt to the world of eCommerce. People who never thought they would shop online and retailers who prided themselves on the exclusivity of their brick and mortar presence have had to look at the digital environment as the new normal. What’s remained the same is that customers still expect a high standard of customer service.

How Companies Are Winning on Customer Data During COVID-19

To survive the COVID-19 pandemic, companies have had to reassess their marketing strategies and adapt to the world of eCommerce. People who never thought they would shop online and retailers who prided themselves on the exclusivity of their brick and mortar presence have had to look at the digital environment as the new normal. What’s remained the same is that customers still expect a high standard of customer service.