Why does Delta not answer the phone?

Sometimes Delta Airlines passengers experience long delays connecting with the Delta Airlines customer service team. Some passengers get so frustrated due to long delays, and they claim that Delta does not answer the call of their customers. Customers said they listened to the pre-recorded message on a phone call to request a call back from the agent.

COVID - 19 pandemic is one of the primary reasons for their late delays. They laid off 17,000 employees during the pandemic. The high volume of call and shortage of Delta representative becomes the reason for long delays.

What is the best time to speak with Delta Airline Representative?

You can dial this phone number 800-221-1212 to speak with a representative at Delta Airlines. They are 24 hours available. If you want to check your refund status, then dial 800-847-0578. The best time to call a Delta representative is 8 am to 7 pm on Monday to Friday. For baggage-related issues, dial 800-325-8224. You can call from 6 am to 12 am on 7 days per week.

Other ways to connect with Delta Airlines representatives: You can use other mediums to resolve your issue or speak with a live agent. 

• If you want to change or cancel your booking, you can make it through the Delta website by logging in to your account.

• If you have eCredits, then you can easily book your new flight by pulling up your eCredits.

• You can also change your flight on the same day through your Delta smartphone application.

• You are also allowed to message Delta experts through your Delta mobile application.

• You can also use social media to contact Delta Airlines representatives through Twitter.

• You can send a direct message or tweet them on their official account. It is a faster way to communicate your issue. 

• If you need urgent help on your upcoming flight or are flying within 48 hours, you can call 1-855-548-2505.

Why is Delta not answering the call